Women Who Lead: Thais Saenz on Breaking Barriers and Building Systems

In an industry where women still represent a small fraction of leadership roles, Thais Saenz has made a name for herself not by trying to blend in, but by building something entirely her own. As the founder of Saenz Global, a company that provides back-office fulfillment for roofing professionals, she has turned her sharp operational expertise into a blueprint for balance, precision, and progress.

Saenz’s career began far from construction. Early on, she developed a deep understanding of business systems while working in corporate operations, eventually managing large regional markets for Fortune 500 companies. Her rise was defined by performance and persistence, not privilege. She became one of the youngest market managers in her division, overseeing both Florida and Latin America. “I learned early that credibility doesn’t come from a title,” she says. “It comes from consistency. You have to earn people’s trust by showing up and delivering results, every single time.”

That mindset followed her into entrepreneurship. When she founded Saenz Global, Saenz entered a space dominated by men:  an industry where technical skill was often valued more than organizational structure. But she saw opportunity where others saw limitation. “Every great business starts with a system,” she explains. “When you build systems that work, people can perform at their best. That’s what I wanted to bring to roofing.”

The company quickly gained recognition for its unique approach. By integrating directly into industry CRMs like JobNimbus and AccuLynx, Saenz Global takes on the daily operational load for contractors, including scheduling, billing support, and claims management. This allows business owners to focus on growth, leadership, and quality control instead of administrative bottlenecks.

For Saenz, though, the story is about more than efficiency. It’s about representation. “When women show up in spaces where we’re not expected, we change the rhythm of how leadership looks,” she says. “We lead differently. We listen, we organize, we create systems that sustain.”

Her leadership style blends structure with empathy. Within Saenz Global, she has built a team culture rooted in collaboration and respect. She believes that strong leadership requires understanding what people need to perform their best, not just holding them accountable. “You can be firm and still be kind,” she says. “You can set high standards without stripping away humanity.”

That balance has become a defining feature of the company’s identity. Clients often describe Saenz Global not only as efficient but as steady, transparent, and trustworthy. “Our clients know we care about their success,” Saenz notes. “That’s what keeps them coming back.”

As a woman leading in a male-dominated sector, Saenz also takes pride in mentoring other women who want to build their own paths. She frequently shares the lessons she learned about confidence, communication, and resilience. “Don’t wait for someone to invite you to the table,” she tells them. “Pull up your own chair. Be so good they can’t ignore you.”

Her influence extends beyond her company. Saenz has become a quiet example of what’s possible when women choose courage over comfort. She believes the future of leadership depends on balance — between logic and intuition, between ambition and empathy. “We need both,” she says. “The world changes when more leaders lead with both heart and strategy.”

Looking ahead, she hopes Saenz Global will continue to demonstrate how thoughtful systems can empower entire industries. For her, success is measured not only in company growth but in the ripple effect of seeing others rise. “Leadership isn’t about titles,” she says. “It’s about impact. When one leader builds something strong enough to lift others, we all move forward.”